Cookie Policy

Last updated: March 19, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide analytics information, and improve user experience.

2. How We Use Cookies

SmartOnboard uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, session management, and security features. You cannot opt out of these cookies as they are required for the Service to operate.

CookiePurposeDuration
sb-access-tokenAuthentication session1 hour
sb-refresh-tokenSession refresh7 days

2.2 Functional Cookies

These cookies allow us to remember your preferences and settings (such as sidebar state and theme preferences) to provide a more personalized experience.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website. We use this data to improve the Service. Analytics data is aggregated and anonymized.

3. Third-Party Cookies

Some cookies may be set by third-party services we use, including:

  • Supabase: Authentication and session management.
  • Razorpay: Payment processing (only on billing-related pages).
  • Vercel: Performance analytics and optimization.

These third-party services have their own cookie policies. We recommend reviewing their respective policies for detailed information.

4. Cookies in Our Tracking Snippet

The SmartOnboard tracking snippet installed on your application uses localStorage (not cookies) to store a randomly generated session identifier. This identifier does not contain any personally identifiable information and is used solely for aggregating behavioral analytics.

5. Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Please note that disabling essential cookies may prevent you from using certain features of the Service.

6. Do Not Track

Some web browsers transmit "Do Not Track" (DNT) signals. We currently do not respond to DNT signals as there is no industry-standard for compliance. We will update this policy if a standard is established.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

8. Contact

For questions about this Cookie Policy, contact us at:

  • Email: smartonboardai@gmail.com